1. About us

Belgrave Finance Ltd is referred to in this document as Belgrave, we, us or our. We are registered in England and Wales under company number 17239681, and our registered office is Suite Ra01, 195-197 Wood Street, London, E17 3NU. You can reach us at info@belgravefinance.co.uk / 0203 026 7325.

2. Who we can act for

We act only for limited companies and limited liability partnerships seeking finance for business purposes. If you are a sole trader, a private individual, or a partnership of three or fewer partners, we are not able to assist you, and you should approach a broker authorised by the Financial Conduct Authority to deal with regulated borrowers.

3. Our role

We are a commercial finance broker. We are not a lender. We introduce businesses to lenders and finance providers from the panel we work with, and we help you prepare and submit your application. The decision to lend, the terms offered, and the final documentation are matters for the lender alone.

We do not promise that any lender will offer you finance, or that finance will be offered on any particular terms. Any view we give on likely terms or the chances of success is our opinion only and does not bind any lender.

4. What we will do

Acting with reasonable care and skill, we will:

• take time to understand your requirement;
• identify lenders on our panel who are likely to be able to help;
• help you prepare and package your application;
• submit your application, with your authority, to one or more of those lenders;
• keep you informed of progress; and
• act as your point of contact with the lender through to drawdown of funds.

5. What we do not do

We do not provide legal, tax, accounting or regulated financial advice. You should take your own professional advice where you need it.

If you ask us about personal guarantee insurance, we will introduce you to a provider such as Purbeck Insurance Services. We act as an introducer only. We do not advise on that insurance, recommend it, or provide quotations for it. Any discussion of cover, suitability or price is a matter for the provider, and your contract for that insurance is with the provider, not with us.

6. How we are paid

We are paid a commission by the lender or finance provider when your facility completes and funds are drawn. The amount or rate depends on the lender and the product. Before you proceed we will confirm that we expect to receive commission, and on request we will tell you the amount or the basis on which it is calculated. You agree to our receiving and keeping that commission.

We do not charge you a fee for our service. Our income on your case comes from the lender, not from you.

7. Your responsibilities

You must give us information that is accurate, complete and not misleading, and you must tell us promptly if anything changes. Lenders rely on what we submit on your behalf, and an application that contains false or incomplete information may be declined, withdrawn, or treated as attempted fraud.

You authorise us to pass your information to the lenders we agree to approach, and to carry out or arrange checks as part of preparing and submitting your application, including searches with credit reference and fraud prevention agencies. You confirm that you are authorised to provide the information you give us, including any information about your directors, shareholders or guarantors.

8. Dealing with lenders we introduce

Where we successfully arrange finance for you with a lender we have introduced, you agree that you will not deliberately seek to avoid our involvement by approaching that lender directly, or through another broker, in relation to the same facility or a substantially similar refinancing or replacement facility.

If, following an introduction made by us, you choose to approach that lender directly or through another intermediary for a future finance facility, you agree to notify us. Where that finance is completed as a result of our original introduction, the lender may pay us commission in accordance with its normal arrangements, and any fee separately agreed between us will remain payable where applicable.

Nothing in this clause prevents you from dealing directly with lenders generally or from obtaining finance from lenders that we have not introduced to you.

9. Data protection

We handle your information in line with our privacy notice, which is available on request and at belgravefinance.co.uk. It explains what we collect, why we collect it, who we share it with, and your rights. By instructing us you confirm that any individuals whose personal data you give us, such as directors or guarantors, are aware that their data will be handled in the way the privacy notice describes.

10. Confidentiality

We keep your information confidential and use it only to provide our service to you, except where we need to share it with lenders to progress your application, or where the law requires us to disclose it.

11. Our liability

We will provide our service with reasonable care and skill. We are not responsible for the decisions of any lender, for the terms a lender offers, or for any product you decide to take. We are not liable for loss that was not reasonably foreseeable, or for loss of profit, business, contracts or opportunity.

Our total liability to you in connection with our service, in contract, in tort, or otherwise, is limited to the total of any commission and fees we receive on your case. Nothing in these terms limits our liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.

12. Complaints

If you are unhappy with our service, please contact us at info@belgravefinance.co.uk. We will acknowledge your complaint, look into it, and aim to resolve it promptly. We will confirm our final response to you in writing.

13. Ending this agreement

Either of us may end this agreement by writing to the other. Ending it does not affect any commission or fee that has already been earned, or that becomes payable on a case we were already working on at the time the agreement ends.

14. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.